Beta, by invitation

An AI front desk employee that fills classes, collects tuition and keeps families

For less than one part-timer, it does the routine front desk work inside Stick10 and hands every real decision to you. Website chat ships first. It answers questions, books trials and passes anything else to your staff.

It runs on Stick10, which is free during beta. No credit card.

Front desk

AI assistant on your gym’s website

Illustration
  1. Parent: Hi! Do you have a Saturday class for my 6 year old?
  2. AI front desk: Yes. Rec gymnastics (ages 5 to 7) is Saturdays at 10:00 and has room. Would you like to book a trial class this Saturday?
  3. Parent: Yes please!
  4. AI front desk: Done. Her trial is booked for Saturday at 10:00.
    Trial booked
  5. Parent: She hurt her wrist last month. Is that ok?
  6. AI front desk: That is one for our staff, so I have passed your question to the front desk team. A person will get back to you.
    Handed to staff
Illustration · the website chat answering a parent, booking a trial and handing a medical question to staff

Fills classes

Families and website visitors ask the same questions every week: which class fits my child, when is it, is there room. The AI front desk answers them on your website, books trials, and hands anything it should not answer to your staff. It is also built to offer an open spot to the next family on the waitlist.

  • Answers questions about your classes, ages and times
  • Books trials for new families
  • Hands anything else to your staff
  • Offers open spots to the waitlist (rolling out in beta)

Follows up leads

A family that asks about classes and hears nothing back may sign up somewhere else. The AI front desk is built to check back in with families who asked about a class or came to a trial, so a new family does not go cold while you are coaching. Rolling out to beta gyms.

  • Follows up families who asked about a class
  • Checks in after a trial

Be one of the first gyms with it

Stick10 turns it on one gym at a time. Request early access and tell us a little about your gym.

Request early access

Beta, by invitation.

Collects tuition

It is built to send polite reminders for balances due, each with a secure Stripe payment link to your gym’s own Stripe account. It never asks for or takes a card number, and refunds and discounts always need a staff member’s approval. Rolling out to beta gyms.

  • Polite reminders for balances due
  • Secure Stripe payment links, never card numbers
  • Refunds and discounts need staff approval

Keeps families, and briefs you each morning

It is built to flag families who look at risk of leaving, so you can reach out while there is still time, and to give the owner a short morning briefing of what it handled and what is waiting for a decision. It tells you, and you decide. Rolling out to beta gyms.

  • Flags families at risk of leaving
  • A morning briefing for the owner

The rules it works under

A gym holds information about hundreds of children, so the AI front desk works inside the same limits as the rest of Stick10, and a few more.

  • Each gym’s assistant only sees that gym’s data. Nothing crosses between gyms.
  • It acts through the same permission checks as the parent portal, never around them.
  • It verifies a parent before discussing anything about their account.
  • Payments go through secure Stripe payment links only.
  • Refunds and discounts always need a staff member’s approval.
  • Injuries, medical or legal questions, complaints and anything about coaches go straight to a person.
  • The gym can pause it at any time with one click.
  • Everything it does is logged for the owner to review.

Questions about the AI front desk

Can I use the AI front desk today?+

It is in beta, by invitation, and Stick10 turns it on one gym at a time. Website chat that answers questions, books trials and hands off to staff ships first. Waitlist offers, lead follow-up, tuition reminders, at-risk flags and the morning briefing roll out during the beta. Request early access and tell us about your gym.

Can it see other gyms’ data?+

No. Each gym’s assistant only sees that gym’s data. It acts through the same permission checks as the parent portal, so there is no master key.

How does it know it is talking to the right parent?+

It verifies a parent before discussing anything about their account.

Does it take payments?+

It sends secure Stripe payment links. It never takes card numbers, and refunds and discounts always need a staff member’s approval.

What about injuries, medical questions or complaints?+

Those go straight to a person at your gym. So do legal questions and anything about a coach.

Can I turn it off?+

Yes. Pause it for your gym with one click. Every action it takes is logged for the owner to review.

Set up your gym this afternoon.

Create your facility, toggle on your programs, and you have a class roster before your coffee is cold.

Free during beta. No credit card required.

Coming from another system? See how to switch.